Built for IT Systems Admin, Business Analyst, Developer, and Engineer opportunities.
High-volume incident handling, endpoint support, infrastructure administration, and production-critical reliability support.
Defect triage, C# debugging, release validation, and cross-team engineering collaboration for production software quality.
Worked on dashboard updates, front-end UI fixes, and bug-resolution cycles to improve user experience and app stability.
ERP support, SQL diagnostics, recurring incident analysis, and global user support with SLA discipline.
Helped incoming international students settle into campus life, academics, and support channels through practical mentoring.
Supported the student-run Walksafe program, helping students, faculty, staff, and visitors feel safe when traveling on campus at night.